Shipping & Delivery Policy

1. Nature of Service

All products, services, subscriptions, and tools provided on https://whatspilot.app are digital web applications and cloud software services delivered entirely over the internet.

2. Delivery Method & Timeline

• Instant Access: Upon successful completion of online payment via Razorpay, your subscription plan tier, usage limits, and workspace capabilities are upgraded immediately and automatically (within seconds).
• Digital Receipt: A digitally generated invoice and payment receipt confirming your purchase, payment ID, and subscription dates is available immediately in your dashboard.
• Account Activation: You can access your WhatsPilot workspace at any time by logging in at https://whatspilot.app/auth.html using your registered credentials or Google Sign-In.

3. Shipping Fees

Since WhatsPilot is purely a digital cloud service, no shipping charges, courier fees, handling fees, or postage costs apply to any of our plans or transactions.

4. Service Delivery Issues & Support

In the rare event that your payment was debited but your workspace subscription tier does not update automatically within 10 minutes due to payment gateway callback delays:

1. Do not re-attempt payment immediately to prevent duplicate charges.
2. Refresh your dashboard under the Billing tab to pull the latest subscription state.
3. If the issue persists, submit a message at our Contact Desk with your Payment ID / Transaction Reference. Our engineers will verify the payment and activate your service manually within 1 hour.

5. Company Contact